User Data Deletion Policy

Introduction

At ShopnJoy, we value your privacy and are committed to protecting your personal data. This User Data Deletion Policy outlines how users can request the deletion of their personal information and what terms and conditions apply.

1. Eligibility

This policy applies to all registered users of www.shopnjoy.com who have created an account or provided personal information through our platform.

2. Data Covered

When you request deletion, the following categories of personal data may be removed from our systems:

• Account information (name, email address, contact details)
• Order history and associated records
• Saved addresses and payment preferences
• Communication records with our support team

Some information may be retained for legal, accounting, or fraud prevention purposes, as described below.

3. How to Request Data Deletion

You may request the deletion of your personal data in one of the following ways:

• Email: Send a request to support@shopnjoy.com with the subject line "Data Deletion Request".
• Account Dashboard: If available, visit your Account Settings and select Delete My Account.

To protect your privacy, we may verify your identity before processing your request.

4. Processing Timeline

Once your request is verified:

• Deletion will typically be completed within 30 days.
• You will receive confirmation when your data has been deleted or anonymized.

5. Exceptions

Certain data may be retained temporarily or permanently if:

• Required by law or regulation (e.g., tax or accounting records)
• Needed to resolve disputes, enforce our Terms of Service, or detect fraud
• Aggregated or anonymized for analytical purposes

6. Effect of Deletion

After deletion:

• Your account will be permanently closed.
• You will lose access to your order history, digital receipts, and any account-related benefits.
• Deleted data cannot be recovered.

7. Contact Us

If you have any questions about this policy or your data rights, please contact: